CequityAce Loyalty Platform
Building relationships with your most profitable and loyal customers can improve business and customer retention for your company. Hence, you may have invested in a loyalty solution to engage with your customers or looking to invest in one.
The crux of a loyalty solution’s effectiveness is to have an intuitive loyalty analytics and engagement with personalized offers which is comprehensive to provide timely fact-based insights into the entire loyalty program process – including the effectiveness of loyalty promotions and customer relationships. It must also deliver insights that are personalized, relevant, and actionable to allow your team to make pertinent business decisions. Your team should be able to optimize the program to drive member behaviour, arrest churn, build value, and reduce costs so the company can quickly realize the benefits.
The question to ask here is, does your existing loyalty program allow you to tangibly qualify your business benefits with insightful analytics and engagement?
CequityACE™ Loyalty can put you on a road to success by creating a customized approach based on your business needs with analytics-led loyalty program.
SOME OF THE KEY FEATURES OF CEQUITYACE LOYALTY INCLUDE:
unify and secure your Customer Data
Right information about customers to enable tailored offerings, and address business specific challenges.
Offer Management
Come up with exciting offers for members based on analytics generated insights. Includes real time offers and gratifications.
Fraud Management
Strategize and set rules to detect and prevent frauds.
Reporting and Analytics
Gain customer insights through reports and utilize them to identify trends and influence future activities.
Customer Helpdesk
Provides support to members with features such as customer search, update details, tracking and resolving queries etc.
